Negotiation for Results


Course Overview

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in their communities when they understand how to negotiate well. 

Negotiating is a fundamental fact of life. Whether you are working on a project or fulfilling support duties, this course will provide you with a basic comfort level to negotiate in any situation. This course includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving. 

Learning Objectives 

After you complete this course, you will be able to: 

• Understand how often we all negotiate and the benefits of good negotiation skills. 

• Recognize the importance of preparing for the negotiation process, regardless of the circumstances. 

• Identify the various negotiation styles and their advantages and disadvantages. 

• Develop strategies for dealing with tough or unfair tactics. 

• Gain skill in developing alternatives and recognizing options. 

• Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.


   Once off payment

   Access to all course materials

   Full support

   10% Discount for teams of five

Let's Talk